Personal, 1-on-1 ecommerce operator support

Personal, 1-on-1 ecommerce operator support

Practical Ecommerce Support for Growing Brands

Practical Ecommerce Support for Growing Brands

I work directly with founders and lean teams to bring clarity, structure, and momentum to ecommerce growth — through focused, hands-on programs.

I work directly with founders and lean teams to bring clarity, structure, and momentum to ecommerce growth — through focused, hands-on programs.

40+ Projects Completed

40+ Projects Completed

Residential Plumbing
Residential Plumbing

Direct, 1-on-1 guidance — no agency layer.

Direct, 1-on-1 guidance — no agency layer.

I help founders and small teams make better ecommerce decisions — across strategy, conversion, tools, and content. Everything here is shaped by operating real ecommerce brands.

I help founders and small teams make better ecommerce decisions — across strategy, conversion, tools, and content. Everything here is shaped by operating real ecommerce brands.

Ecommerce Operator Support

Hands-on ecommerce consulting for founders who want clarity and better decisions.

Ecommerce Operator Support

Hands-on ecommerce consulting for founders who want clarity and better decisions.

Ecommerce Operator Support

Hands-on ecommerce consulting for founders who want clarity and better decisions.

AI Content Studio

AI-generated product images, ads, and social content for ecommerce brands.

AI Content Studio

AI-generated product images, ads, and social content for ecommerce brands.

AI Content Studio

AI-generated product images, ads, and social content for ecommerce brands.

Everything you need to know

Everything you need to know

Who is this for?

Who is this for?

Who is this for?

Is this an agency?

Is this an agency?

Is this an agency?

Do you work with early-stage ecommerce brands?

Do you work with early-stage ecommerce brands?

Do you work with early-stage ecommerce brands?

What kind of help do you offer?

What kind of help do you offer?

What kind of help do you offer?

What I Help Ecommerce Brands With

What I Help Ecommerce Brands With

What I Help Ecommerce Brands With

Website & Conversion

Clarity, UX, and conversion decisions that help your site communicate value and turn traffic into customers.

Acquisition & Content Strategy

Clear direction on channels, content, and landing logic so acquisition efforts actually work together.

Retention & Lifecycle

Email and SMS fundamentals that support repeat purchases without noise or over-sending.

Pricing & Discount Strategy

Pricing, offers, and operating priorities aligned to where the business is today — not guesswork.

40+ projects completed

Ecommerce Operation Support

Ecommerce Operation Support

Hands-on, 1:1 guidance designed to support real decisions across your store, growth, and retention — while keeping founders close to the work and in control.

Hands-on, 1:1 guidance designed to support real decisions across your store, growth, and retention — while keeping founders close to the work and in control.

1

Direct 1:1 support

No agency model, no handoffs.

1

Direct 1:1 support

No agency model, no handoffs.

1

Direct 1:1 support

No agency model, no handoffs.

2

Accountability

Designed for meaningful progress.

2

Accountability

Designed for meaningful progress.

2

Accountability

Designed for meaningful progress.

3

Weekly check-ins

Review work and decide next steps.

3

Weekly check-ins

Review work and decide next steps.

3

Weekly check-ins

Review work and decide next steps.

4

Guidance, not execution

You stay in control.

4

Guidance, not execution

You stay in control.

4

Guidance, not execution

You stay in control.

Take the next step

Schedule a free intro call

Take the next step

Schedule a free intro call

Take the next step

Schedule a free intro call

What Founders Say

What Founders Say

4.9

What I appreciated most is that Hugo didn’t jump straight into tools or tactics. He helped me understand what actually mattered for our stage, and what we could safely ignore for now. That clarity alone saved us months.

Sarah J.

4.9

What I appreciated most is that Hugo didn’t jump straight into tools or tactics. He helped me understand what actually mattered for our stage, and what we could safely ignore for now. That clarity alone saved us months.

Sarah J.

4.9

What I appreciated most is that Hugo didn’t jump straight into tools or tactics. He helped me understand what actually mattered for our stage, and what we could safely ignore for now. That clarity alone saved us months.

Sarah J.

5.0

I expected tactical advice. What I got was a much clearer way of thinking about growth, retention, and optimization. We simplified a lot — and performance actually improved.

James C.

5.0

I expected tactical advice. What I got was a much clearer way of thinking about growth, retention, and optimization. We simplified a lot — and performance actually improved.

James C.

5.0

I expected tactical advice. What I got was a much clearer way of thinking about growth, retention, and optimization. We simplified a lot — and performance actually improved.

James C.

4.8

We already had Shopify, Klaviyo, analytics — all the usual stuff. What we didn’t have was confidence in our decisions. Working with Hugo helped us stop guessing and start prioritizing properly.

Emily D.

4.8

We already had Shopify, Klaviyo, analytics — all the usual stuff. What we didn’t have was confidence in our decisions. Working with Hugo helped us stop guessing and start prioritizing properly.

Emily D.

4.8

We already had Shopify, Klaviyo, analytics — all the usual stuff. What we didn’t have was confidence in our decisions. Working with Hugo helped us stop guessing and start prioritizing properly.

Emily D.

5.0

The biggest value for us was avoiding premature optimization. We stopped adding things just because other brands were doing them, and focused on fixing the fundamentals first.

Robert W.

5.0

The biggest value for us was avoiding premature optimization. We stopped adding things just because other brands were doing them, and focused on fixing the fundamentals first.

Robert W.

5.0

The biggest value for us was avoiding premature optimization. We stopped adding things just because other brands were doing them, and focused on fixing the fundamentals first.

Robert W.

5.0

This felt less like ‘consulting’ and more like having an experienced operator sit next to you and think through the business. Practical, calm, and very honest about trade-offs.

Olivia B.

5.0

This felt less like ‘consulting’ and more like having an experienced operator sit next to you and think through the business. Practical, calm, and very honest about trade-offs.

Olivia B.

5.0

This felt less like ‘consulting’ and more like having an experienced operator sit next to you and think through the business. Practical, calm, and very honest about trade-offs.

Olivia B.

4.9

Hugo understands how small teams actually operate. Everything was framed around time, focus, and constraints — not ‘best practices’ that only work for big brands.

Michael T.

4.9

Hugo understands how small teams actually operate. Everything was framed around time, focus, and constraints — not ‘best practices’ that only work for big brands.

Michael T.

4.9

Hugo understands how small teams actually operate. Everything was framed around time, focus, and constraints — not ‘best practices’ that only work for big brands.

Michael T.

Expert Plumber
Expert Plumber

Operator-Led Ecommerce Experience

Operator-Led Ecommerce Experience

I’ve spent the past 10 years working directly inside ecommerce businesses — from launch through multiple seven-figure revenue — helping founders navigate each stage of growth with clearer, more confident decisions. That experience shapes how I work today: focused on what truly matters at each stage, and helping founders move forward with clarity and confidence.

I’ve spent the past 10 years working directly inside ecommerce businesses — from launch through multiple seven-figure revenue — helping founders navigate each stage of growth with clearer, more confident decisions. That experience shapes how I work today: focused on what truly matters at each stage, and helping founders move forward with clarity and confidence.

$30M+ in ecommerce revenue supported

7-figure ecommerce businesses operated

Blog & Insights

Blog & Insights

Everything you need to know

Everything you need to know

How is this different from other ecommerce consultants?

How is this different from other ecommerce consultants?

How is this different from other ecommerce consultants?

Can I use the site without working with you?

Can I use the site without working with you?

Can I use the site without working with you?

Do I have to commit to anything?

Do I have to commit to anything?

Do I have to commit to anything?

What is Shopify for Small Brands?

What is Shopify for Small Brands?

What is Shopify for Small Brands?

Is this only for Shopify stores?

Is this only for Shopify stores?

Is this only for Shopify stores?

Who is this best suited for?

Who is this best suited for?

Who is this best suited for?

Is this an agency?

Is this an agency?

Is this an agency?

Do you work with early-stage ecommerce brands?

Do you work with early-stage ecommerce brands?

Do you work with early-stage ecommerce brands?

What kind of help do you offer?

What kind of help do you offer?

What kind of help do you offer?

Take the next step

Schedule a free intro call

Take the next step

Schedule a free intro call

Take the next step

Schedule a free intro call